Privacy Policy

Last updated: 2026

Your privacy is important to us

This Privacy Policy describes how we collect, use, and protect your personal data when you use the SteamSmm service.

1. Information We Collect

We collect the following types of information:

  • Personal data: username, email address, and Telegram ID (if provided)
  • Technical information: IP address, browser type, and operating system version
  • Usage data: order history, balance top-up history, and activity on the website
  • Financial data: top-up amounts and transaction history (through secure payment systems)

2. How We Use Information

The information collected is used for the following purposes:

  • Service delivery — Creating and managing your account and processing promotion orders
  • Security — Preventing fraud and detecting suspicious activity
  • Support — Providing technical support and answering user questions
  • Service improvement — Analyzing service usage to improve functionality

3. Data Protection

We take all necessary measures to protect your data:

  • Data encryption — All passwords are stored in encrypted form
  • Server protection — Regular security updates and monitoring
  • Access control — Strict control over access to personal data

4. Cookies and Tracking

We use cookies for:

  • User authentication
  • Remembering preferences
  • Analyzing website traffic
  • Improving the user experience

Important: You can disable cookies in your browser settings, but doing so may limit website functionality.

5. Disclosure to Third Parties

We do not sell or transfer your personal data to third parties, except in the following cases:

  • Payment systems — to process payments (Antilopay and other aggregators)
  • Legal requirements — at the request of law enforcement authorities
  • Protection of rights — to protect our rights, property, or safety

6. Your Rights

You have the right to:

  • Access your data — Request information about the data we store
  • Correction — Correct inaccurate personal data
  • Deletion — Delete your account and related data
  • Objection — Object to data processing

7. Data Retention

We retain your data for as long as:

  • The account remains active
  • It is needed to provide services
  • It is required to comply with legal obligations

After account deletion: Most data is deleted within 30 days, but some data may be retained longer to comply with legal requirements.

8. Liability

Important notice

SteamSmm is not liable for bans or other sanctions imposed by the Steam platform as a result of using our services. The User independently assesses the risks and bears full responsibility for the consequences.

9. Contact and Questions

If you have any questions about this Privacy Policy, contact us: